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Overall, I have seen major improvements over the years with Hyundai Boucher. I didn’t feel any type of pressure to make any decision. They clearly displayed the options and a fair deal was done. However the only part I didn’t like was the bias of my age. I noticed right away that no one except for Mike chapa (my salesmen) treated me like I was going to buy a car and like If i was there to waste their time. Other than that. I definitely recommend anyone who is looking for a car to go to Hyundai Boucher of waukesha. Especially having your sales person as Mike Chapa!... More
Less than a month ago
I was driving down to Milwaukee to pick-up a new gas vehicle from a manufacturer out of Michigan, as I decided to not proceed with a well-known EV because after realizing I was going to put the most down I've ever put down on a car, and the payment was still going to be 3x higher than any other car payment I've had, and found that Boucher had 1 vehicle on lot that met my criteria. Upon seeing it, I called Alex Dominguez, and he let me know the vehicle was still on lot, and he put it on hold for... More
Over a month ago
Great service from all of the staff but my salesperson, Jessica, in particular. She managed to acquire the car I preferred and jumped through hoops for me to be able to drive away with that car. I was very impressed with the communication I received from the dealership as well; never pushy or overbearing and usually with information that I needed in a timely manner. Very friendly atmosphere and no false promises. Everything was upfront and honest with zero surprises. And, like I said, in the end... More
Over a month ago
We had a bad engine in my wife’s car. I was initially told they couldn’t look at it for 3 weeks and repair was going to be 4 months. I contacted Hyundai customer service, was given a claim number. This helped in moving up dates. I’m not happy with Hyundai, but Dan Dobel at Boucher was very helpful. I understand the issues that go along with customer service. Dan was professional every time we spoke. We received my wife’s car back and she is very happy.
Over a month ago
Needed brakes on my Genesis. They found an issue with a rear wheel and took care of that too. Bought it there and it's been serviced there since. Great store! Great service!
Over a month ago
